Please send us a message if you can't find an answer to your question.
We have offices in Philadelphia, PA, and on the New Jersey shore (close to Asbury Park, NJ). Since March 2020, we’ve been conducting all sessions online (e.g., telehealth, or virtual sessions). We will continue doing so for the foreseeable future but are also preparing to see people in-person more regularly in our New Jersey location.
If you want to arrange an in-person meeting apart from virtual therapy, please ask us about it.
Daniel Potoczniak is able to work with you if you're in Pennsylvania, New Jersey, New York, or any of the states in dark blue on the map linked here. If your state is in light blue, scroll down to the "Enacted, not yet Effective" section to see when Dr. Potoczniak will be able to provide services in your state.
We currently work with most Aetna and Blue Cross/Blue Shield plans, as well as with Medicare. If you intend to use insurance, you will want to investigate (a) your deductible, if any, and (b) your copay or coinsurance for outpatient mental health. We can also try to help you figure out if we are in your particular Blue Cross/Blue Shield Plan.
Yes. For other insurances beyond those mentioned above, you should investigate your "out-of-network benefits," including your out-of-network deductible and coinsurance. We then accept our fee at the time of each session, and in some cases, we can submit the billing paperwork directly to your insurance so there is no paperwork for you. If we cannot submit directly to your insurance, we will provide you with a bill at the end of each month for you to submit for reimbursement.
If you need to cancel a session, please give us 24 business hours’ notice (i.e., if your session is on a Monday at 3 pm, get in touch with us by 3 pm on the preceding Friday).
Definitely. Both of us have worked, and do work, with women and transgender individuals. However, we have much greater experience and a longer history of working with gay, bi, queer, and heterosexual men; such work is an area of expertise. Whoever you are, please know there is no room for discrimination in our practice. We will be glad to hear from you.
You should expect to feel welcome and to have the time to ask questions that have come up for you.
The first two to four sessions are an assessment phase, in which we will ask questions about why you’re coming to therapy and what you hope to change in your life. Sometimes, we’ll give you a couple of psychological tests to take on your own time. These tests help us understand you in ways we might not have discussed yet.
We’ll probably ask about your past, maybe about your family and other significant relationships, and about anything else that needs exploring.
Notably, the first session or two is the time for us to make sure we’re equipped to help you with the problems you want to be fixed. It’s further a time for you to be sure that you feel comfortable with us. Suppose you feel we’re not a good therapeutic match – no harm, no foul. We’ll still help you find the help you need.
There is not a standard length of time. Time in therapy varies depending on the person and the reasons for therapy. Financial resources and insurance can also determine how many sessions are possible.
We might be the experts in helping you change, but you know you best. We’re not out to “keep” you in therapy any longer than you want, or any longer than is necessary (or, "medically necessary," as insurance may dictate). People have worked with us for just a handful of sessions, and others continue in therapy for a couple of years.
We periodically assess the progress toward your goals, determine if and when you achieved them, and when therapy feels complete.
If you’re thinking you want to stop therapy at whatever point, just let us know. We’ll use the last session to summarize the work you’ve done and celebrate your progress and successes.
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